According to the Australian Institute of Health and Welfare (AIHW), one in six Australians is estimated to have a disability. Around 340,000 of them are active NDIS participants with approved plans — that’s 340,00 people who need care and support. Those who can, get assistance from their families while those who have none to care for them rely on a professional disability support worker.

If you’re interested to know the work involved for industry professionals in the disability sector, then this article is for you. Today, we will discuss the roles and responsibilities of a disability support care provider.

Areas of support

The primary role of a qualified support care worker is to provide assistance to individuals that have physical, developmental, or cognitive disabilities. Qualified professionals help their clients in a variety of ways, from cooking and serving meals to helping them with self medication.

Because of the broad range of the disability support worker job description, we will divide and categorise them into three areas of support.

Household support

The first area of support happens in the household setting. A disability support worker is expected to provide support services for their clients in their homes regularly. The scope of their work will include, but are not limited to:

  • Household chores
  • Meal planning
  • Food preparation
  • Transportation arrangement
  • Budgeting

Depending on the nature of their client’s disability, household support may involve carrying out domestic chores including cleaning of rooms, washing of the dishes, as well as shopping for food and other daily essentials. In addition, some professionals may be required to assess the safety of the area where the client lives in.

Within a domestic setting, disability support professionals may also be required to develop specific programs that will support their clients to help them develop skills and abilities that allow them to live as independently as possible.

On top of helping their clients build self-image and self-confidence, they may need to maintain records of client progress. Another crucial task one has to perform is to help their clients in taking their medication. A disability care services provider should have knowledge of their client’s prescriptions and the doses that they are supposed to take.

Personal care support

Personal care support is another role of a disability support worker. Individuals with disabilities need to be looked after, that’s why a disability caregiver is expected to help with maintaining general hygiene, dressing, and other daily routines like getting in and out of bed.

A disability support professional is equipped with the knowledge of knowing how to help, which can make a challenging task comfortable and convenient for a disabled person. They can tackle different scenarios while still providing genuine and quality support to those who need it.

That said, personal carers specialise in helping disabled individuals look good and feel good, ultimately boosting their client’s morale and self-esteem.

Speaking of which…

Emotional support

People living with disabilities often feel isolated because they cannot function as normal people do. That said, a disability support worker is also trained and prepared to help their clients with genuine emotional support. They can be their client’s friend and companion more than someone to turn to when they need a helping hand.

A disabled person may hold back from socialising with others because of their inability to connect. They may prefer to stay indoors instead of taking part in societal activities. A professional carer will know how to ensure that their clients maintain contact with friends, families, and have the chance to be reintroduced into society.

An important part of a disability support worker’s qualifications includes the sense of building social skills which they can use to help their clients thrive in a community-based setting.


Disability support professional is trained in performing a wide range of tasks that encompass the physical, emotional, and socio-cultural aspects of caring and assisting their clients. They can help disabled clients from shopping and cooking meals to organising their daily schedule until they can find a sense of confidence and independence.

When asked, many industry professionals will concede that one of the most compelling reasons why they do what they do, is the happiness they see in their clients’ faces as they help them live the life they want to.

If you are—or know someone—who needs professional disability care, don’t hesitate to ask for help. The NDIA offers a list of disability support worker profiles, providing NDIS participants with a list of registered providers in different states and territories.

Quality Services Supporting People with disabilities


Assistance with Daily Living

Our care support workers provide individuals with disbliity assistance with daily living to support life goals and live the life they want to live. We’re here to support you at home and in the community.


Life Skills

We support people with disabilities for them to accomplish their daily goals by providing necessary life skills. We are here to deliver the best support possible based on your needs.


Carers to Clients

In order to receive the support you need and live as independently as possible, we will work closely with you to choose the ideal person to provide the best caring capability.


Support Coordination

We are here to help people with disability to stregthen their ability to coordinate and implement participation within the community. Find a care or support worker that’s right for you.

How We Can Help You

Aussie Best Care is a Registered NDIS provider which provides a range of quality services that support people with disabilities to live independent and fulfilling lives.

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